Medical Receptionist Position Available in Townsville
ABOUT TPM
The Physio Movement (TPM) is a Physiotherapy, Chiropractic, Exercise Physiology and sports performance clinic located in Townsville’s CBD. We have a recognised reputation for successfully treating clients within a multidisciplinary setting, allowing them to achieve the highest results in healthcare. At TPM we are leaders within our fields and as clinicians we live to practice what we preach, having a clinic full of healthy, happy and motivated therapists.
YOUR ROLE
We are seeking a dedicated and vibrant front-of-house receptionist to work with our administrative operations for the practice and to be the warm and welcoming face when clients enter our modern family-run clinic. The ideal candidate will be a flexible and motivated person who works with a strong patient focus, pays keen attention to detail, possesses problem-solving skills, and works well within a faced paced environment, both autonomously and as a member of a team.
DUTIES WILL INCLUDE
- Day-to-day operations of the clinic’s administrative duties
- General operational assistance in a professional and courteous manner
- Making clients feel welcome and assisted
- Payment processing, using HICAPS, EFTPOS terminals and NDIS platforms
- Maintain business inventory such as checking supplies and ordering equipment
- Maintain confidentiality of all doctors, staff, and patient information.
- Adhere to policy and procedures during all activities.
- Ability to work under pressure and react effectively
- Foster a working environment that is professional, friendly, and service-focused, in order to optimise client satisfaction
- Passionate about healthcare excellence.
ESSENTIAL CRITERIA
- Exceptional communication and interpersonal skills both written and verbal
- Personal accountability in identifying solutions and helping to achieve shared goals
- Strong customer focus and an ability to motivate a team
- An ability to multi-task and prioritise effectively
- Ability to work under high-pressure situations and manage multiple tasks at any one time
- Mac Computer skills
DESIRABLE CRITERIA
- Medical experience
- Experience with Cliniko software and Medicare programs
- Administrative experience in a private Physiotherapy or other allied health practice
HOURS AND REMUNERATION
- We currently have an opening for a part-time position 30 hours per week or the option of Full-time.
- Salary will be dependent on the successful applicant’s experience and suitability for the role
APPLICATIONS
For a confidential conversation about this role or to obtain further details, please email scott@thephysiomovement.com.au
All applications should be submitted to scott@thephysiomovement.com.au and should include a current CV and cover letter addressing the essential criteria.
