Medical Receptionist Position Townsville

Posted on: Mar 8th, 2024 by The Physio Movement | Categories: Sports Medicine & Nutrition

Medical Receptionist Position Available in Townsville

Join the Physio Movement Team

ABOUT TPM

The Physio Movement (TPM) is a Physiotherapy, Chiropractic, Exercise Physiology and sports performance clinic located in Townsville’s CBD. We have a recognised reputation for successfully treating clients within a multidisciplinary setting, allowing them to achieve the highest results in healthcare. At TPM we are leaders within our fields and as clinicians we live to practice what we preach, having a clinic full of healthy, happy and motivated therapists.

YOUR ROLE

We are seeking a dedicated and vibrant front-of-house receptionist to work with our administrative operations for the practice and to be the warm and welcoming face when clients enter our modern family-run clinic. The ideal candidate will be a flexible and motivated person who works with a strong patient focus, pays keen attention to detail, possesses problem-solving skills, and works well within a faced paced environment, both autonomously and as a member of a team. 

DUTIES WILL INCLUDE

  • Day-to-day operations of the clinic’s administrative duties
  • General operational assistance in a professional and courteous manner
  • Making clients feel welcome and assisted 
  • Payment processing, using HICAPS, EFTPOS terminals and NDIS platforms
  • Maintain business inventory such as checking supplies and ordering equipment
  • Maintain confidentiality of all doctors, staff, and patient information.
  • Adhere to policy and procedures during all activities.
  • Ability to work under pressure and react effectively
  • Foster a working environment that is professional, friendly, and service-focused, in order to optimise client satisfaction
  • Passionate about healthcare excellence.

ESSENTIAL CRITERIA

  • Exceptional communication and interpersonal skills both written and verbal
  • Personal accountability in identifying solutions and helping to achieve shared goals
  • Strong customer focus and an ability to motivate a team
  • An ability to multi-task and prioritise effectively
  • Ability to work under high-pressure situations and manage multiple tasks at any one time
  • Mac Computer skills

DESIRABLE CRITERIA

  • Medical experience 
  • Experience with Cliniko software and Medicare programs
  • Administrative experience in a private Physiotherapy or other allied health practice

HOURS AND REMUNERATION

  • We currently have an opening for a part-time position 30 hours per week or the option of Full-time.
  • Salary will be dependent on the successful applicant’s experience and suitability for the role

APPLICATIONS

For a confidential conversation about this role or to obtain further details, please email scott@thephysiomovement.com.au

All applications should be submitted to scott@thephysiomovement.com.au and should include a current CV and cover letter addressing the essential criteria.

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The Physio Movement
Physiotherapy Townsville - The Physio Movement

Contact

     517 Flinders Street
Townsville City Qld 4810
Directions
     1300 TPM FIT or 4740 4516
     info@thephysiomovement.com.au
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